Terms of Service

Effective Date: 07th May 2025

Welcome to ClearVue, a brand operated by RetailWiz Pvt. Ltd.. These Terms of Service ("Terms") govern your use of our website [www.clearvue.co.in] and any purchases or interactions you make through it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Use of the Website

You agree to use the ClearVue Website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Use the site for fraudulent or harmful purposes
  • Interfere with the website's security or functionality

We reserve the right to suspend or terminate your access if you violate these Terms.

2. Account Registration

Some features of the Website may require registration if applicable. When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities under your account

RetailWiz Pvt. Ltd. is not liable for any loss or damage from unauthorized use of your account.

3. Product Information & Availability

ClearVue strives to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free or that listed products will be available at all times.

We reserve the right to:

  • Correct errors or inaccuracies
  • Change or update information at any time without prior notice
  • Discontinue or modify products without liability

4. Pricing & Payment

All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

By placing an order, you agree to:

  • Pay the total amount displayed at checkout
  • Use authorized payment methods
  • Allow us to process your payment securely via third-party gateways

We reserve the right to cancel orders suspected of fraud or pricing errors.

5. Shipping & Delivery

ClearVue ships across India. Estimated delivery timelines are shared during checkout and via email.

While we strive to meet delivery expectations, delays due to unforeseen circumstances (e.g., courier issues, weather, strikes) are beyond our control.

6. Returns & Refunds

In the rare event you receive a damaged or incorrect item:

  • Notify us within 48 hours of delivery
  • Send photos of the product and packaging
  • We'll replace or refund at no extra cost

7. Intellectual Property

All content on the ClearVue Website—including logos, designs, images, graphics, text, and videos—is the intellectual property of RetailWiz Pvt. Ltd. or its content suppliers.

You may not use, reproduce, or distribute our content without explicit written permission.

8. Third-Party Links

Our Website may contain links to third-party websites. RetailWiz Pvt. Ltd. is not responsible for the content or practices of these external sites. Access them at your own risk.

9. Disclaimer of Warranties

The Website and all products and services are provided "as is" and "as available." We make no warranties, expressed or implied, regarding:

  • Accuracy or completeness of content
  • Uninterrupted access or error-free use
  • Fitness for a particular purpose

10. Limitation of Liability

To the fullest extent permitted by law, RetailWiz Pvt. Ltd. shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Website
  • Purchases or interactions made on the Website
  • Unauthorized access to your data or account

11. Indemnification

You agree to indemnify and hold harmless RetailWiz Pvt. Ltd., its employees, affiliates, and partners from any claims, damages, or losses arising from your violation of these Terms or misuse of the Website.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Dehradun, Uttarakhand.

13. Changes to Terms

We may update these Terms at any time. Continued use of the Website after changes implies acceptance. It is your responsibility to review this page periodically.

14. Contact Us

For questions regarding these Terms of Service, please contact us at:

RetailWiz Pvt. Ltd.
Email: support@clearvue.co.in
Phone: +91 83839 54955
Address: 52/A, Chanakya Tower, Rajpur Road, Vishal Mega Mart,
Chironwali, Dehradun, Uttarakhand, 248001